4 Walls Spotlight: Meet Melissa Bonner

Melissa Bonner

Client Services Manager

How long have you been with 4Walls?
2 years

What’s a typical day like for you?
A typical day involves reaching out to my property managers, posting content to clients' social media accounts and monitoring those accounts for comments and posts. I work with new clients, reviewing and training their staff on their new social media accounts, submitting posts to Respage and best practices on how to keep their social media current and interesting. I also work with our technical team on new ideas for Respage Express (our social media management tool), testing and giving feedback on any new functionalities that are added. I'm also a team leader in the Client Services department fielding questions and training the team when needed.

What’s the best thing about your job?
Getting to work from home. It's so convenient when my daughter is sick or her daycare is closed. Working from home also allows me to see her and my husband more, especially during the summer months when my husband is not working (he's a teacher).

What do you do in your spare time?
Spend quality time with my husband and almost 3 year old daughter. We are also preparing for baby girl #2, who will be arriving in March. I enjoy watching Barclays Premier League (English Soccer) with my husband and having a fantasy soccer team. Go Manchester United! During the summer months, you will also find me at the Philadelphia Union games. I guess you can say I've become a "soccer junkie," but this is only a new found passion since meeting my husband in 2007. I also enjoy baking and have made my fair share of character-themed birthday cakes for my daughter and family such as Sponge Bob, Mickey Mouse, Spider Man, Abby Cadabby, Curious George, and butterflies, as well as baby shower cookies.

Morgan Properties Chooses Respage Express as its Social Media Management Platform

4 Walls, Inc. is happy to announce that Morgan Properties has selected Respage Express as its portfolio-wide social media management system. One of the country's largest property management groups, Morgan chose Respage Express in part because the platform's centralized dashboard enables quick and efficient social media monitoring, posting, and reputation management. Click here to learn more about how Morgan Properties will use Respage Express.

How Can Respage Help Your Community?

Social media is one of the best ways to connect your community with current and future residents in places they already live: online, on Twitter, and on Facebook. Not sure how to get started with social media? Respage can help.

We've got years of experience in the Multifamily Industry and we're eager to use our expertise to help implement your social media initiatives. With features like brand reputation monitoring, content creation, and blog posting, our social media platform can help you engage with residents and prospects online.

Want to learn more about Respage? Check out the slideshow below:

What is Respage, Anyway?

Respage reduces the time it takes to manage multifamily social media initiatives. While it's best for apartment professionals to manage social media initiatives in house, sometimes it's simply not realistic or as cost effective to do everything yourself. We're here to help you use social media to connect with your community, improve SEO and increase resident retention.

Click here to watch our updated Flash presentation which highlights the many services and features that Respage offer you. With prices from $49-167, you can afford the help you need meet your social media goals.

4Walls Named Philadelphia 100 Winner!

4Walls is happy to announce that we're part of this year's Philadelphia 100. An annual project conducted by the Entrepreneurs Forum of Greater Philadelphia, the Philadelphia Business Journal, and the Wharton Small Business Development Center, the Philadelphia 100 tracks the 100 fastest growing privately-held businesses in the Delaware Valley. The integrity of the selection process and the resulting list makes the Philadelphia 100 one of the most prestigious business awards in the region. Since our founding in 2002, 4Walls has received this distinction five times.

Over the past 23 years, the Philadelphia 100 has recognized some of the area's finest companies at critical points in their development, such as Urban Outfitters, Mother's Work, Forman Mills and Kremer Laser Eye Center. 4Walls is proud to be in the company of pioneers like them, and we look forward to many years of sustained growth.

Respage Has a New Look!

4 Walls' social media marketing solution, Respage, has an all new, updated look! Check it out at www.respage.com.

Respage Made the Philadelphia Business Journal's list of Social Media Stars!

We are very excited to share that Respage, 4 Walls' social media division, was honored on the Philadelphia Business Journal's list of Social Media Stars! The list of winners—made up of the best social media projects, applications and campaigns in the region—was selected by a panel of judges comprised of Philadelphia Business Journal staff and two independent social media consultants.

Introducing a New Feature of Respage: Corporate Blogs!

We are excited to tell you about 4 Walls' newest product: Respage Corporate Blogs designed specifically for property management companies. These blogs can be customized to fit your company’s needs, from the blog’s design to the type of content posted each week. Depending on your blogging strategy, we can have a dedicated writer create local content, lifestyle content, and/or content that is specifically tailored to your company. Clients can also choose moderation services for comments posted on the blog, Facebook, and Twitter.

Pricing is per blog, per month, with a 3-month minimum contract. For more information about our corporate blogs as well as pricing, visit www.respage.com/respage-corporate-blogs.

Social Media for Apartment Communities

Interested in implementing or improving social media marketing at your community or property management company, but don't know where to start?  Don't have time to blog or post to Facebook and Twitter? We can help.

Respage is a full-service, scalable social media marketing solution that lets you start off slowly and add more programs as soon as you are ready.

Some Respage features include:

  • Resident blog, with optional blog writing and posting service
  • Facebook and Twitter postings and integration
  • Social media moderation
  • Notification of incoming ApartmentRatings.com, Yelp, and Citysearch reviews
  • Resident portal integration

Our most popular services run between $49-139 per month.

We are running weekly web demonstrations—click here to sign up, or here to contact us for more information.

4 Walls Will Be at NAA!

We are so happy to be attending the 2010 National Apartment Association Education Conference & Exposition, June 24-26, 2010, in New Orleans!

Please stop by booth #2115 to learn more about how we can help your properties attract and retain residents through our three divisions: 4Walls ILS, Respage Social Media Solutions, and our 4Marketshare website division.

See you there!