4 Walls Employee Spotlight: Meet Noel Houser

Name:
Noël Grace Houser

Position:
Client Services Manager

How long have you been with 4 Walls?
2 ½ years

What’s a typical day like for you?
A typical day involves reaching out to properties, posting content to their social media accounts and monitoring comments and posts. I give them ideas of what to post and how to keep their social media current and interesting. I also help train their staff on new social media. In the role of Client Services Manager, I’m here to field any questions and conduct training with the Client Service Team when needed. Lastly, I help out when needed by editing and creating listings for apartment communities in the ILS.

What’s the best thing about your job?
The best thing about my job is that I love my job! I enjoy teaching and providing clients with ideas for their social media sites, and helping them improve their SEO and fan bases. I also work with a great team of people, which makes coming to work that much more enjoyable. Working from home is also up there for me too. My husband is a Philadelphia Police Officer who has a crazy schedule, so it is nice to be able to see him when he is on night shift, rather than passing each other as I walk in the door and he’s walking out to go to work.

What do you do in your spare time?
All my friends know I’m a HUGE Phillies fan! I love going to games with my husband and even watching them on TV. I love shopping, spending time with my family and playing with my wonderful bulldog Brewzer! I also love playing softball. I grew up playing and even went to the Little League World Series in Portland, OR when I was 12. My team came in second place. But this summer I had to take a hiatus since we are expecting our first child Aug 21st! It's a very exciting time in my life right now!

 

4 Walls Spotlight: Meet Melissa Bonner

Name:
Melissa Bonner

Position:
Client Services Manager

How long have you been with 4Walls?
2 years

What’s a typical day like for you?
A typical day involves reaching out to my property managers, posting content to clients' social media accounts and monitoring those accounts for comments and posts. I work with new clients, reviewing and training their staff on their new social media accounts, submitting posts to Respage and best practices on how to keep their social media current and interesting. I also work with our technical team on new ideas for Respage Express (our social media management tool), testing and giving feedback on any new functionalities that are added. I'm also a team leader in the Client Services department fielding questions and training the team when needed.

What’s the best thing about your job?
Getting to work from home. It's so convenient when my daughter is sick or her daycare is closed. Working from home also allows me to see her and my husband more, especially during the summer months when my husband is not working (he's a teacher).

What do you do in your spare time?
Spend quality time with my husband and almost 3 year old daughter. We are also preparing for baby girl #2, who will be arriving in March. I enjoy watching Barclays Premier League (English Soccer) with my husband and having a fantasy soccer team. Go Manchester United! During the summer months, you will also find me at the Philadelphia Union games. I guess you can say I've become a "soccer junkie," but this is only a new found passion since meeting my husband in 2007. I also enjoy baking and have made my fair share of character-themed birthday cakes for my daughter and family such as Sponge Bob, Mickey Mouse, Spider Man, Abby Cadabby, Curious George, and butterflies, as well as baby shower cookies.